HP’s 5-year Pickup and Return Warranties offer extended protection against hardware failures on select HP notebooks. This program is tailored to businesses in the enterprise sector, providing peace of mind through standard depot repairs conducted over standard working hours, ensuring devices are repaired within three to seven business days for quick resolution.
The included care pack offers additional assurance by retaining defective media during the warranty period, enhancing overall device reliability. For those who prefer an off-site location for their service needs, this warranty allows customers to send back their equipment via courier pickup and return logistics, simplifying the process without needing to visit a physical service center.
It’s important to note that while covered under warranty, certain conditions apply; specifically, it excludes external monitors from the scope of services provided. By opting into this comprehensive package, users can confidently rely on HP’s expertise to maintain optimal performance levels across their entire fleet.
Technical details
- Model: HP 5 year Pickup and Return w/Defective Media Retention Notebook Hardware Support
- sku: UJ406E
- Type: Pick-up&return
- Number of years: 5 year(s)
- HP segment: Business, Enterprise
- Support type: Pickup and return
- Place of service: Offsite
- Warranty coverage: In warranty
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