A comprehensive IT support plan from HP is available in this package. It includes three years of next-business-day on-site hardware replacement services. The support covers standard working days for nine hours each weekday to ensure prompt resolution of issues.
Additionally, there’s an extended travel coverage feature that allows users to access their devices while traveling without interruption. This care pack specifically excludes external monitors as part of its scope. For those requiring more extensive protection beyond basic hardware repairs, it also offers defective media retention options which can be purchased separately if needed.
With these features bundled together under one contract, businesses looking to maintain high levels of operational efficiency can confidently rely upon timely assistance whenever they need it most during critical periods when downtime could have significant financial implications. Finally, all components included within this care pack fall into category E according to industry standards regarding product classification systems used globally today making them eligible for various forms of insurance policies depending upon individual company requirements and regulations governing such matters internationally across borders too!
Technical details
- Model: HP 3 year Next Bus Day Response Onsite w/Defective Media Retention/Travel Coverage NB HW Supp
- sku: UJ339E
- Next Business Day (NBD): Yes
- Number of years: 3 year(s)
- HP segment: Business, Enterprise
- Support type: Onsite repair
- Place of service: Onsite
- Warranty coverage: In warranty
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