The HP 3 Year Care Pack offers extended protection for your multifunction printers through standard unit exchanges during the specified warranty period. This package includes phone support to assist you in case of issues that arise while under warranty. It is compatible with various HP multifunction printer models targeting both business and enterprise segments.
The care pack ensures that if your device becomes faulty, it will be replaced by an identical one from the same manufacturer within four to seven business days. The service operates offsite, meaning there’s no need for on-site visits. With this option, you can enjoy peace of mind knowing that your equipment remains covered throughout three full years, providing reliable maintenance services as part of the standard warranty terms.
For logistics purposes, customers are responsible for shipping back their defective devices; replacements are handled via courier service upon receiving them at the designated location. This comprehensive plan aims to minimize downtime and ensure uninterrupted functionality for users relying heavily on these multifunctional devices for office operations.
Technical details
- Model: HP 3 year Care Pack w/Standard Exchange for Multifunction Printers
- sku: UG189E
- Number of years: 3 year(s)
- Phone support: Yes
- Compatibility: HP MFP
- HP segment: Business, Enterprise
- Support type: Exchange
- Place of service: Offsite
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