A customer can now enjoy extended hardware support from HP for their notebook computers through this specific package. With an on-site response within the next business day, customers have access to immediate assistance when needed. This support is tailored specifically for notebooks and covers standard working days with no more than 9 hours of downtime per week during the entire duration of one year.
The product’s compatibility is limited to notebooks, making it ideal for businesses in need of reliable maintenance services without the complexity of additional equipment. It falls under the category of electronic care packs offered by HP, providing comprehensive protection against potential hardware issues while ensuring minimal disruption to daily operations.
Additionally, it does not cover external monitors, offering a focused approach to maintaining core computing devices effectively. Overall, this HP offer provides peace of mind knowing that technical expertise will be available promptly if necessary. For those seeking dependable IT solutions, this package stands out as a valuable addition to their existing asset management strategy.
Technical details
- Model: HP 1 year Next Business Day Response Onsite Notebook Hardware Support
- sku: UK701E
- Type: On-site
- Next Business Day (NBD): Yes
- Number of years: 1 year(s)
- On-site support: Yes
- Compatibility: Notebook Only
- HP segment: Business, Enterprise
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