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The HP 1 year Care Pack offers comprehensive support for single function printers and scanners within its designated segments of Business and Enterprise. This package includes an Exchange option available on a Next Business Day basis. The care pack is electronic in nature, providing standard workday coverage from Monday to Friday for up to 9 hours per day over a duration of one year.
With no specific months mentioned under coverage periods, it spans across all twelve months of the year. For logistics purposes, customers can choose between courier shipment and defect return methods when utilizing this care pack. It ensures prompt customer satisfaction through next-day responses and advanced unit exchanges as part of its service method offerings.
Notable features
- Model: HP 1 year Care Pack with Next day Exchange for Single Function Printers and Scanners
- sku: UG121E
- Next Business Day (NBD): Yes
- Number of years: 1 year(s)
- HP segment: Business, Enterprise
- Support type: Exchange
- Place of service: Offsite
- Warranty coverage: In warranty
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