HP’s 3-year Care Pack offers comprehensive protection for your multifunction printer over three years. This package includes standard phone support to assist you in case of issues during this period. It is compatible with various HP multifunction printers designed primarily for businesses and enterprises.
The care pack features an off-site support location where repairs are handled efficiently. Under warranty conditions, it provides standard workday coverage lasting up to 36 months, ensuring that your device remains functional throughout its extended lifespan. Additionally, if your printer becomes faulty, customers can ship their devices directly to the service provider, who will then send out a new one via courier service at no extra cost.
This ensures quick resolution without delays due to shipping logistics. Overall, this product aims to provide reliable maintenance services tailored specifically for commercial environments.
Product highlights
- Model: HP 3 year Care Pack w/Standard Exchange for Multifunction Printers
- sku: UG187E
- Number of years: 3 year(s)
- Phone support: Yes
- Compatibility: HP MFP
- HP segment: Business, Enterprise
- Support type: Exchange
- Place of service: Offsite
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