The HP 5-year Next Business Day Response Onsite with Defective Media Retention Hardware Support is designed for businesses in the enterprise sector. This extended hardware support plan offers on-site repair services within the next business day when your defective notebook requires attention due to malfunctioning media components.
It includes standard working hours from Monday through Friday, specifically covering 9-hour periods each weekday during normal business days. This care pack supports all compatible notebooks under the HP Business category but does exclude external monitors. Additionally, it provides an extra layer of protection against potential issues by including defectively retained media as part of its scope.
With this package, you can rest assured that your equipment will receive prompt professional assistance whenever necessary without disrupting ongoing operations significantly. Remember, while the warranty remains valid throughout these five years, certain exclusions apply which are clearly outlined above; therefore always check what’s covered before purchasing additional insurance policies alongside existing warranties if applicable.
Main characteristics
- Model: HP 5 year Next Business Day Response Onsite w/Defective Media Retention NB HW Supp
- sku: UL659E
- Type: On-site
- Next Business Day (NBD): Yes
- Number of years: 5 year(s)
- On-site support: Yes
- Compatibility: Defective Media Retention Notebook Only
- HP segment: Business, Enterprise
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