The HP 3-year Next Business Day Response On-Site Repair Plan offers comprehensive technical support for defective media on your HP notebook computers. This plan is specifically designed to provide quick access to expert technicians who can address hardware issues promptly within the next business day.
It includes extended coverage from standard workday hours up to 9 hours per day during normal working days. The plan covers all types of defects affecting the hard drive or other storage components found in compatible notebooks under the HP Business and Enterprise segments. Notably excluded are external monitors.
Additionally, it comes with an extra benefit known as ‘Defective Media Retention,’ which ensures that if you encounter problems related to media failure while this specific coverage remains active, no further charges will apply towards repairing such failures. This electronic care pack provides peace of mind by ensuring continuous protection against potential hardware malfunctions over its three-year duration.
Main characteristics
- Model: HP 3 year Next Business Day Response Onsite w/Defective Media Retention NB HW Supp
- sku: UL657E
- Type: On-site
- Next Business Day (NBD): Yes
- Number of years: 3 year(s)
- On-site support: Yes
- Compatibility: Defective Media Retention Notebook Only
- HP segment: Business, Enterprise
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